"To Everyone at Grafton!, I just want to say a massive thank you to all of you for all the support and care you have given ****** over the years. I have loved that she loves to come to you. You have made her feel safe and happy and given her fantastic opportunities to play, learn and develop! I have loved hearing (and seeing) about all the wonderful (and sometimes crazy) things you all do together! You've helped her strive to become the amazing young lady she is becoming and allow her to be ready to take her next steps, at school. In ****** words, "I will miss you all and I love you all. Thank you for everything, Love Alex & Martin, August 2016
"To Denise & All at Grafton, Thank you for looking after **** so well for the past 4 years, Michelle." August 2016
"To All at Grafton, "you're the best! Thank you for all you have done over the last 3 years, I've had so much fun, lot of love *****." August 2016
"Dear Denise and all the Crew at Grafton! A great big Thank You to all of you for everything you've done for ******* during his time with you. I know he's had a great time despite his tears! Love Kerry & Darren." August 2016
"To All the lovely staff at Grafton, We can't thank you enough for the years of care and support that you have given ****. I know that **** will miss her days at Grafton and miss you guys very much. You guys are stars!, All our love, Ant & Emma," August 2016
"To Den, Lara, Jade, Gary and all the other lovely Team members at Grafton, Thank you for looking after my little girl throughout the years, I really hope you all have a great last day with ****** from Laura & Mike" September 2016
"Dear All the Staff at Grafton, we would like to thank you for all you have done for ****** throughout her time with you. Your nurturing and supportive team have allowed her to grow into the confident & loving little girl that she has become. You are an amazing team and we will forever be grateful for all the support and encouragement you have given ******. ****** has enjoyed every day she has spent with you all, and will miss you all dearly. Thank you all once again. Michelle & Simon" August 2016
"To all of you wonderful people of Grafton! Thank you for giving ****** & ** the most wonderful start to their education & providing them some unforgettable memories! All the best Laura & Vince." July 2016
"To Everybody, thank you so much for all you have done for ***** during his time at Grafton. You have all played a key part inhaling him to become the little boy he is today. He has especially enjoyed discussing all things formula one with Gary, cuddles with Lara and Phil's Shepherds Pie. Denise I can't thank you enough for the lovely safe and nurturing environment you have created, where we will always cherish when thinking about ****** preschool years, Nicola & Tony" August 2016
"To Zoe, Jade and the Grafton Team, Thank you so much for looking after ***** so well since she was 4 months old. She's loved her time at Grafton and speaks a lot about Zoe & Jade in particular at home. She met some lovely friends at Grafton who we will keep in contact with! You've given her such a good start, massive thanks again. Fiona & *****" 21st August 2015
"To Denise, Phil and Everyone at Grafton, thank you so much for looking after **** so well over the past 4 years, he has loved his time at Grafton and will miss you all very much. :-) We thought we would get a book voucher so you can go to Waterstones with the children and choose some new books for Grafton. Cannot wait for ******* to start his journey with you all :-), thank again
Emma & Kevin & **** & ******* xxx August 2015"
"To All at Grafton, I have to say the BIGGEST THANK YOU!!!. For all your help with caring for ***. I know he has been difficult at times but he has enjoyed every minute at Grafton. All the best with the future, *** & Lisa" 20th August 2015
"****** regularly talks about what he has learnt and how he feels about it. ****** loved the trip to the fish shop. I support as many 'everyday' opportunities as this as possible. I think the menu is excellent. Nicola" 20th August 2015 taken from Annual Satisfaction Questionnaire
"To All the Wonderful lovely team members @ Grafton. Thank you from the bottom of our hearts for your love and stalwart effort over the last 4 years! ****** has loved every minute of it and we cannot think of the words to praise highly enough! Love and thanks Andrew and Carrie." 19th August 2015
"To Everyone at Grafton. Thank you so much for all your wonderful work over the last three years. **** has been very happy & learnt a great deal. I have always known that she was safe & well looked after. Than you for all your special efforts with her milk allergy a;so. If you ever need a reference for any other mums re: allergies or anything - I am happy to help. Lots of love Caroline & **** 18th August 2015
"********* is learning new things with each visit to Grafton, we are very happy she loves her visits. The food provided is always great, wonderful to see such variety and ********* is always trying new foods. Geoff" 18th August 2015 taken from Annual Satisfaction Questionnaire
"***** has settled in really well and enjoys going to nursery. She can't wait to get in the door. The children eat a well balanced diet. ***** will try different foods now and is willing to drink water which she wouldn't before she went to nursery, Nanny" 1st August 2015 taken from Annual Satisfaction Questionnaire
"We could not be happier with the standard of care **** has received. The fact that all the staff have a minimum level 3 qualification and are all paediatric first aid trained are just two reasons why we have marked as outstanding. We feel our child is more than ready for big school in September because of his time at Grafton. Emma" August 2015 taken from Annual Satisfaction Questionnaire
"Foremost we would like to thank you from the bottom of our hearts for looking after our precious girl so very well. I am especially delighted by your flexibility during my illness and the great support you've shown over ****** time with you. She has loved every moment with you all and she has made some dear friends. Thank you all so very much! Amazing food too!! Andrew 31st July 2015 taken from Annual Satisfaction Questionnaire
" I have noticed a huge difference in confidence around other children since starting nursery, and speech has greatly improved! Hannah 30th July 2015 taken from Annual Satisfaction Questionnaire
"Cannot fault food/snacks and the food ethics. I do not begrudge the occasional pack of sweets/cake/ice cream but its amazing to know she will not get any junk at nursery! Chris" 29th July 2015 taken from Annual Satisfaction Questionnaire
"I have already seen a massive difference in how he interacts with his cousins and toys, it has improved greatly and I feel this has come with starting Graftons. I am really pleased with the food ****** receives at nursery. Gemma " 29th July 2015 taken from Annual Satisfaction Questionnaire
"***** is very happy at Grafton and I am happy to send her to you. I think the staff are amazing, she loves the children and has made very good friends there. The foods a lll home cooked & of a good variety. I would definitely recommend Grafton to friends & family. Stephaine 29th July 2015 " taken from Annual Satisfaction Questionnaire
***** has came a long way since starting Grafton Childcare. The "Going Home Literacy Book Bags" have really helped his communicational skills and his level of understanding to read. Samantha" 28th July 2015 taken from Annual Satisfaction Questionnaire
"Very happy 5 Stars! Will be sad to leave" Caroline 28th July 2015, taken from Annual Satisfaction Questionnaire
"We have always used Grafton for our childcare. ***** is our third child here and we recommend Den & the Team as often as we can. All of our children have blossomed during their time at Grafton and the support of the team has aided a smooth transition for our daughters. We don't anticipate ****** transition to school to be any different. ****** speech has improved dramatically of late. He is supported to eat even when he is being very fussy with food. Sarah" 27th July 2015 taken from Annual Satisfaction Questionnaire
"Super happy with the standard of care given, wonderfully diverse range of food, better than we serve at home! Adele" 27th July 2015 taken from Annual Satisfaction Questionnaire
"To Denise, Phil and Family Thank you for looking after me so well and helping me to learn lots from **** & Emma" 24th July 2015
“Hi Denise,I never got a chance to thank you personally for looking after **** over the last three years. We came to you after been let down by another care provider looking for a reliable and professional service. I have to say you delivered that from start to finish and also helped form him into the polite well mannered little boy he is today and for that we are very grateful. I always felt confident in the service provided by Grafton and knew he was in safe hands when ever I wondered what he was upto while I was working. If we do decide to have any more children you will be our first choice next time round :0) As an aside would it be possible to forward me a digital copy of ***** graduation picture? So we can get some copies for family. Very kind regards” Jarrett, Ingrid 31st August 2014
“Denise and all the staff at Grafton, Four years have vanished into a puff of smoke! Thank you for everything, most especially helping turn ****** into the challenging, questioning, darling daughter that she is. It won’t be long before the 2nd **** Daughter arrives…. brace yourselves! With Best Wishes” Kelly & Nic xxx 22nd August 2014
“Thank you everyone! For all the memories, education, and dinosaur fun! We’ll miss you lots love from Abi” August 22nd 2014
“To everyone at Grafton, Thank you for looking after me over the last two years I have had lots of fun and made lots of friends, lots of love ******” August 2014
“Dear Denise and the rest of the Grafton Team, Thank you so much for what you have provided to ******. I know he has enjoyed his time there very much I will miss you all. We will see you in January with **!” Vince & Laura August 2014
“Everyone at Grafton, Thank you so much for everything you have done for us and helping **** develop into the happy, polite and very cheeky boy he has become” Ingrid & Jarrett August 2014
“To Denise & the Team @ Grafton, Thank you so much for looking after ******* for the past two and a half years. I know that he will miss you all dearly & has very fond memories of his time at Grafton, Best Wishes” Paul & Nicki August 2014
“To Denise, Thank you for looking after us and for all the memories and fun at Grafton Childcare, lots of love from” Emily July 2014
“Hi Denise, Attached is a temp booking form, we’re hoping that you still have space for ****** to spend a few days with you over the October Half Term. We also wanted to take the opportunity to say a personal thank you from us for the last four years. When ****** first started coming to Grafton, we were new parents feeling the guilt of leaving our child with people we did not know. You handled us well! Whilst at times, we may have been frustrated with daily books, rules and regs etc- not once have we ever had cause to doubt that everyone at Grafton had nothing but the best interests of our daughter and her wellbeing as their first priority. She has been treated to amazing food, taught to play in mud, has learned to write her name, count and hopefully how to play well with others (most of the time). She is very sad to be leaving, which to me, shows just how much she has loved coming every day. You have been a constant in her life for four years, and I sincerely hope that our second child will be able to have the same experience when her time comes! As I am pregnant and highly emotional, I am going to say no more, but thank you. Best wishes, Ps: Love, love, love the graduation picture!” Kelly & Nic via email 21st August 2014
“Dear Denise, Thank you for the fantastic care that you and your team have provided for ***** over the past two and a half years. ***** has settled in really well and has lots of friends he will miss you all when he progresses on to school in September. As a thank you I have made you some bunting, to hang in the nursry for everyone to enjoy. Thank you again love.” Karen & Neal, July 2014
“To all the staff at Grafton, Thank you so much for making ****** & ******* Nursery experience a fun and enjoyable one. They have loved every minute! Thank you for making them feel at home and for all the time and care you have provided them. They will be leaving with lots of happy memeries.” Emily & Andy, July 2014
“To Denise and all the Staff at Grafton. Thank you for everything you’ve done for ******* while he’s been at Grafton. He loves coming and I kow he’ll miss you all. We’ll see you all again when it’s ******* turn to come to you.” Kevin & Ros, July 2014
“Our son has been at Grafton since he was one, he will only be leaving to go to school. I can’t thank Denise and all the staff at Grafton enough for everything they have done for him and us. He has developed into a well mannered, considerate, all be it cheeky little man. There have been times when either I have had to work late or my husband has been sent away with work last minute and they have been life savers looking after him longer than planned. Nothing is too much trouble and I have never once worried about how he is in their care. Peace of mind is priceless.” Ingrid July 2014
“May I thank you for the care that you have provided, the girls have thoroughly enjoyed their time at Grafton and I wish you continued success for the future.” Emily 4th June 2014
“******’s last day will be the last day of the school term the 24th
of July. I have to say i do feel a little emotional at the prospect of not
coming to Grafton anymore its the end of an era! I also want to thankyou for looking after both my of my girls for all these years they have thoroughly enjoyed it.” Leighanne xx 25th June 2014
“Dear Denise, ******* and ******* have thoroughly enjoyed their
time with you and all your staff at Grafton, you are an amazing Nursery which puts in so much effort. ******* is ready and excited to begin his school career and he has joined the Reception class as a super confident little boy. The teachers have already remarked that he has settled well and is interacting with all the children very well; this is certainly a credit to yourself and all the staff at Grafton who work so very hard. My best wishes to you and all your family and I wish you all the success you deserve as you continue with your fabulous childcare business.” Helen & Simon Roberts June 2014
“Hi Denise, I would like to take this opportunity to thank you for looking after ***** during the past two years – he has had a great time, and I know he will miss the friends he has made. Kind Regards Karen” June 2014.
“Dear Denise, he has really enjoyed attending Grafton and we have been pleased with his development. We hope that Baby ****** will also be coming to you once I’m back to work!, Thank you very much for the last two years.” Ros and Kevin May 2014
“Dear Den & Phil, I’ve so enjoyed being part of the Grafton family. Thank you both for your kindness, support and friendship, with love Angela xx” 20th March 2014
“To All the Under 2’s Staff, Thank you so much for making ****** Nurery experience a brilliant one! She has always been keen to go to nursery with thanks to the warmth & care that you all provide! ” Thank you from Emily & ******” October 2013
“To Denise & Everyone at Grafton, We just wanted to say a huge thank you for taking care of **** for the past couple of years, we know she has loved her time with you and made many friends. We have never faltered in our confidence with the care she has recieved and for that peace of mind we will always be grateful. Lots of love” Louisa & Lewis 28th August 2013
“Can I take this time to thank you for everything you have done for my boys specially ***** (Who has loved every moment at Grafton),You and your team are brilliant in everything that you do and when/if I do go back to work I will come to you first. Thank you for the last three and bit years.” Emma Van-sawka 8th August 2013
“To Everyone at Grafton, Thank you, everyone for all your help with *******, he has loved his years with you and will never forget the great start, you have given him. ” Gemma August 2013
“To all the nursery staff, Thank you for looking after ****** & ****** so well they always love going to nursery and have lots of fun, thank you. Have a lovely Summer and we will see you again in September!” Emily 26th July 2013
“To Denise & all the staff …., Just a small thankyou for everything you have done for us over the last four years. Thank you for moulding ***** from the tiny 5 month old he was, into the cheekiest, most imaginative, clever and friendly little boy I could ever have imagined. You guys are more than childminders, you are his teachers, his carers, his guides and above all, his friends, and a constant source of his happiness. I can only hope he grows to enjoy his time at school as much as his time at Grafton. With love and gratitude.” Allanah 25th July 2013
“Dear Everyone at Grafton, Thank you for looking after me so well. Have a fantastic Summer, see you again on 5th September, Love ***** **** 25th July 2013
“To Denise and all the staff at Grafton. Thank you for everything over the last three and a hald years for ***** & *****! We will miss you! Love from Anna” 25th July 2013
“To all the staff at Grafton, Thank you so much for caring for ***** over the last two years, he has enjoyed his time with you and been very happy.” Toni 24th July 2013
“To everyone at Grafton, Thank you so much for taking such lovely care of our precious girl! I can tell she has thoroughly enjoyed her time with you and I’m sure she has had the best introduction to daycare I could ask for! Thanks again and keep up the fantastic work!” Ellie and Dan 24th July 2013
“Dear all at Grafton Childcare. Thank you so much for taking care of ***** aka Spiderman, Ironman etc. He has loved being a part of Grafton Childcare and we have loved the care, attention, creativity and fun that he has enjoyed every day. Thank you again you are fantastic!” Torsten and Julia 23rd July 2013
“Thank you for looking after ***** so well these past couple pf years, he’s enjoyed every day! Thank you all with love.” Sue & Guy, 17th July 2013
“Thank you for the transition form and graduation photo – very cute! And finally…………… thank you so much for looking after our boys over the last 7 years – they have had so much fun! I’m sure we shall see you soon, have a lovely Summer. love Julia xx” July 2013
“I would like to take this opportunity to thank you and all the staff at Grafton for giving ******* the best introduction to a childcare setting I could’ve hoped for, I can see she thoroughly enjoys her time with you, and will miss you all!* Ellie, 25th June 2013
“Many thanks for all your wonderful input with **** he has loved every minute, best wishes. Lizzy, 12th June 2013
“To Denise & Everyone @ Grafton Childcare, A massive thank you for all your help and support whilst caring for ***** since she was five months old, until now when she is three and a half. ***** has loved attending Grafton and I know she will miss you all a lot. Enjoy the cakes, chocolates & flowers” Katie & James, 31st May 2013
“To Grafton Thank you for all your help and support. I have really enjoyed my time in your setting” Hannah May 2013
“To all at Grafton!, Thank you so very much for all that you have done for ***** since 6 months old, to now at 4 years!! With much love and appreciation! ” The Kanes, 3rd May 2013
“To Denise and everyone at Grafton, Thank you so much for looking after me and helping me grow up over the last few years, I will miss you all so much” 20th Feb 2013
“To Denise & Phil & all Many Thanks for letting *******, **** & **** have a fab sleepover & helping us out again love Frankie and Neil
“To all the fantastic staff at Grafton, Thank you from the bottom of our hearts for all of the fabulous work you have done with ****** over the years and indeed *****! Much love” Simon & Lyndsey 16th Nov 2012
“Just a little note to everyone at Grafton Childcare for being so helpful, flexible and accommodating. You truly are first class!” Imogen & James 10th October 2012
“I have to say that I have visited 5 other nurseries and Grafton is exceptional. You and your nursery is truly outstanding and there truly is nothing that I could say that you do not have! Your warm welcome, excellent set up and your outstanding knowledge is way above all of those in the area!” Kelly, 16th July 2012
“To Denise & All at Grafton, Thank you for looking after us and showing us lots of new things every day, we’ll see you soon. Lots of love ******* & ****. Frankie & Neil, 2nd September 2011
“Thank you to Denise & all the Gang at Grafton for the past 3 and a bit years. **** has loved spending time with you and will miss you all very much. We wish you lots of luck with all your expansion plans for the future” Jackie & Paul 31st August 2011
“Just a little note to say goodbye and thankyou from *****. She is very excited about starting school but also a little sad to be leaving you behind and will miss you all” Leighanne 25th August 2011
“To Denise & all at Grafton we just can’t thank you enough, thank you for all your hard work, lots of Love ******” Cheryl 18th August 2011
“Thank you for taking care off me! To all the staff at Grafton Childcare love from *****, Mummy and I are going to miss you, take care!” Debbie 12th August 2011
“*** has come on in leaps and bounds since arriving at Grafton. He is so sad to be leaving you all – testament to the care he received with you all. What can we day, but a heartfelt thank you and best wishes for the continued success of Grafton” Sarah & James 20th July 2011
“Well wha can I say! The end of an era for ***** I can’t belive she is starting school and that you have looked after her so wonderfully since she was 9 months old! A massive thank you to all of you for the care and attention you have always given ****, I know she has had a fantastic time and we are sad that she is leaving. Her confidence has grown so much and I know a lot of that is thanks to you. You all do a wonderful job and work so hard to make Grafton Childcare the special place it is. Keep up the good work and I will sign off now before I cry” Lizzy 20th July 2011
“We are sad to be leaving Grafton as we are very pleased with the care, encouragement and flexibility you have shown us. ****** has had a very good start to his development in all areas. We shall continue to recommend Grafton Childcare and should another little ********** arrive we would not hesitate in using yourselves again” James & Becky, 8th June 2011
Thank you so much for all the care, support, happiness and learning you have bought to not only ****, but ****** lives.” Laura, 9th May 2011
“We’d just like to say a huge thank you for looking after ***** these past four years! She’s loved every moment with you all and I know will miss you! Thank you all, your fab!” Sue & Guy 9th December 2010
“Thank you so much for all your help looking after ***** through the last couple of years” Tori, 12th December 2010
“Dear Denise and all the girls who have looked after *******, thank you for taking such good care of her over the last half-term. It has been reassuring to know that she has been in good hands for these few days” Sarah, 16th December 2010
“Dear Denise & Phil, thank you so much for all the help you have given us in the last few months, you are both amazing people, and we are very lucky to have you as our friends” Claire & Gordan, 16th November 2009
“******* has really enjoyed her time with you and both Simon and I are very proud of how well she has progressed into a confident and happy little girl. She will miss you all very much.” Helen & Simon, 13th August 2010
All of these references can be read in our Compliments and Complaints Folder at any time here at Grafton. Please ask when you come for a visit to look through it, as it contains over 23 years worth of lovely cards, compliments and references from previous parents who have used Grafton Childcare.
Reviewed and Updated August 2015
"To Denise & All at Grafton, Thank you for looking after **** so well for the past 4 years, Michelle." August 2016
"To All at Grafton, "you're the best! Thank you for all you have done over the last 3 years, I've had so much fun, lot of love *****." August 2016
"Dear Denise and all the Crew at Grafton! A great big Thank You to all of you for everything you've done for ******* during his time with you. I know he's had a great time despite his tears! Love Kerry & Darren." August 2016
"To All the lovely staff at Grafton, We can't thank you enough for the years of care and support that you have given ****. I know that **** will miss her days at Grafton and miss you guys very much. You guys are stars!, All our love, Ant & Emma," August 2016
"To Den, Lara, Jade, Gary and all the other lovely Team members at Grafton, Thank you for looking after my little girl throughout the years, I really hope you all have a great last day with ****** from Laura & Mike" September 2016
"Dear All the Staff at Grafton, we would like to thank you for all you have done for ****** throughout her time with you. Your nurturing and supportive team have allowed her to grow into the confident & loving little girl that she has become. You are an amazing team and we will forever be grateful for all the support and encouragement you have given ******. ****** has enjoyed every day she has spent with you all, and will miss you all dearly. Thank you all once again. Michelle & Simon" August 2016
"To all of you wonderful people of Grafton! Thank you for giving ****** & ** the most wonderful start to their education & providing them some unforgettable memories! All the best Laura & Vince." July 2016
"To Everybody, thank you so much for all you have done for ***** during his time at Grafton. You have all played a key part inhaling him to become the little boy he is today. He has especially enjoyed discussing all things formula one with Gary, cuddles with Lara and Phil's Shepherds Pie. Denise I can't thank you enough for the lovely safe and nurturing environment you have created, where we will always cherish when thinking about ****** preschool years, Nicola & Tony" August 2016
"To Zoe, Jade and the Grafton Team, Thank you so much for looking after ***** so well since she was 4 months old. She's loved her time at Grafton and speaks a lot about Zoe & Jade in particular at home. She met some lovely friends at Grafton who we will keep in contact with! You've given her such a good start, massive thanks again. Fiona & *****" 21st August 2015
"To Denise, Phil and Everyone at Grafton, thank you so much for looking after **** so well over the past 4 years, he has loved his time at Grafton and will miss you all very much. :-) We thought we would get a book voucher so you can go to Waterstones with the children and choose some new books for Grafton. Cannot wait for ******* to start his journey with you all :-), thank again
Emma & Kevin & **** & ******* xxx August 2015"
"To All at Grafton, I have to say the BIGGEST THANK YOU!!!. For all your help with caring for ***. I know he has been difficult at times but he has enjoyed every minute at Grafton. All the best with the future, *** & Lisa" 20th August 2015
"****** regularly talks about what he has learnt and how he feels about it. ****** loved the trip to the fish shop. I support as many 'everyday' opportunities as this as possible. I think the menu is excellent. Nicola" 20th August 2015 taken from Annual Satisfaction Questionnaire
"To All the Wonderful lovely team members @ Grafton. Thank you from the bottom of our hearts for your love and stalwart effort over the last 4 years! ****** has loved every minute of it and we cannot think of the words to praise highly enough! Love and thanks Andrew and Carrie." 19th August 2015
"To Everyone at Grafton. Thank you so much for all your wonderful work over the last three years. **** has been very happy & learnt a great deal. I have always known that she was safe & well looked after. Than you for all your special efforts with her milk allergy a;so. If you ever need a reference for any other mums re: allergies or anything - I am happy to help. Lots of love Caroline & **** 18th August 2015
"********* is learning new things with each visit to Grafton, we are very happy she loves her visits. The food provided is always great, wonderful to see such variety and ********* is always trying new foods. Geoff" 18th August 2015 taken from Annual Satisfaction Questionnaire
"***** has settled in really well and enjoys going to nursery. She can't wait to get in the door. The children eat a well balanced diet. ***** will try different foods now and is willing to drink water which she wouldn't before she went to nursery, Nanny" 1st August 2015 taken from Annual Satisfaction Questionnaire
"We could not be happier with the standard of care **** has received. The fact that all the staff have a minimum level 3 qualification and are all paediatric first aid trained are just two reasons why we have marked as outstanding. We feel our child is more than ready for big school in September because of his time at Grafton. Emma" August 2015 taken from Annual Satisfaction Questionnaire
"Foremost we would like to thank you from the bottom of our hearts for looking after our precious girl so very well. I am especially delighted by your flexibility during my illness and the great support you've shown over ****** time with you. She has loved every moment with you all and she has made some dear friends. Thank you all so very much! Amazing food too!! Andrew 31st July 2015 taken from Annual Satisfaction Questionnaire
" I have noticed a huge difference in confidence around other children since starting nursery, and speech has greatly improved! Hannah 30th July 2015 taken from Annual Satisfaction Questionnaire
"Cannot fault food/snacks and the food ethics. I do not begrudge the occasional pack of sweets/cake/ice cream but its amazing to know she will not get any junk at nursery! Chris" 29th July 2015 taken from Annual Satisfaction Questionnaire
"I have already seen a massive difference in how he interacts with his cousins and toys, it has improved greatly and I feel this has come with starting Graftons. I am really pleased with the food ****** receives at nursery. Gemma " 29th July 2015 taken from Annual Satisfaction Questionnaire
"***** is very happy at Grafton and I am happy to send her to you. I think the staff are amazing, she loves the children and has made very good friends there. The foods a lll home cooked & of a good variety. I would definitely recommend Grafton to friends & family. Stephaine 29th July 2015 " taken from Annual Satisfaction Questionnaire
***** has came a long way since starting Grafton Childcare. The "Going Home Literacy Book Bags" have really helped his communicational skills and his level of understanding to read. Samantha" 28th July 2015 taken from Annual Satisfaction Questionnaire
"Very happy 5 Stars! Will be sad to leave" Caroline 28th July 2015, taken from Annual Satisfaction Questionnaire
"We have always used Grafton for our childcare. ***** is our third child here and we recommend Den & the Team as often as we can. All of our children have blossomed during their time at Grafton and the support of the team has aided a smooth transition for our daughters. We don't anticipate ****** transition to school to be any different. ****** speech has improved dramatically of late. He is supported to eat even when he is being very fussy with food. Sarah" 27th July 2015 taken from Annual Satisfaction Questionnaire
"Super happy with the standard of care given, wonderfully diverse range of food, better than we serve at home! Adele" 27th July 2015 taken from Annual Satisfaction Questionnaire
"To Denise, Phil and Family Thank you for looking after me so well and helping me to learn lots from **** & Emma" 24th July 2015
“Hi Denise,I never got a chance to thank you personally for looking after **** over the last three years. We came to you after been let down by another care provider looking for a reliable and professional service. I have to say you delivered that from start to finish and also helped form him into the polite well mannered little boy he is today and for that we are very grateful. I always felt confident in the service provided by Grafton and knew he was in safe hands when ever I wondered what he was upto while I was working. If we do decide to have any more children you will be our first choice next time round :0) As an aside would it be possible to forward me a digital copy of ***** graduation picture? So we can get some copies for family. Very kind regards” Jarrett, Ingrid 31st August 2014
“Denise and all the staff at Grafton, Four years have vanished into a puff of smoke! Thank you for everything, most especially helping turn ****** into the challenging, questioning, darling daughter that she is. It won’t be long before the 2nd **** Daughter arrives…. brace yourselves! With Best Wishes” Kelly & Nic xxx 22nd August 2014
“Thank you everyone! For all the memories, education, and dinosaur fun! We’ll miss you lots love from Abi” August 22nd 2014
“To everyone at Grafton, Thank you for looking after me over the last two years I have had lots of fun and made lots of friends, lots of love ******” August 2014
“Dear Denise and the rest of the Grafton Team, Thank you so much for what you have provided to ******. I know he has enjoyed his time there very much I will miss you all. We will see you in January with **!” Vince & Laura August 2014
“Everyone at Grafton, Thank you so much for everything you have done for us and helping **** develop into the happy, polite and very cheeky boy he has become” Ingrid & Jarrett August 2014
“To Denise & the Team @ Grafton, Thank you so much for looking after ******* for the past two and a half years. I know that he will miss you all dearly & has very fond memories of his time at Grafton, Best Wishes” Paul & Nicki August 2014
“To Denise, Thank you for looking after us and for all the memories and fun at Grafton Childcare, lots of love from” Emily July 2014
“Hi Denise, Attached is a temp booking form, we’re hoping that you still have space for ****** to spend a few days with you over the October Half Term. We also wanted to take the opportunity to say a personal thank you from us for the last four years. When ****** first started coming to Grafton, we were new parents feeling the guilt of leaving our child with people we did not know. You handled us well! Whilst at times, we may have been frustrated with daily books, rules and regs etc- not once have we ever had cause to doubt that everyone at Grafton had nothing but the best interests of our daughter and her wellbeing as their first priority. She has been treated to amazing food, taught to play in mud, has learned to write her name, count and hopefully how to play well with others (most of the time). She is very sad to be leaving, which to me, shows just how much she has loved coming every day. You have been a constant in her life for four years, and I sincerely hope that our second child will be able to have the same experience when her time comes! As I am pregnant and highly emotional, I am going to say no more, but thank you. Best wishes, Ps: Love, love, love the graduation picture!” Kelly & Nic via email 21st August 2014
“Dear Denise, Thank you for the fantastic care that you and your team have provided for ***** over the past two and a half years. ***** has settled in really well and has lots of friends he will miss you all when he progresses on to school in September. As a thank you I have made you some bunting, to hang in the nursry for everyone to enjoy. Thank you again love.” Karen & Neal, July 2014
“To all the staff at Grafton, Thank you so much for making ****** & ******* Nursery experience a fun and enjoyable one. They have loved every minute! Thank you for making them feel at home and for all the time and care you have provided them. They will be leaving with lots of happy memeries.” Emily & Andy, July 2014
“To Denise and all the Staff at Grafton. Thank you for everything you’ve done for ******* while he’s been at Grafton. He loves coming and I kow he’ll miss you all. We’ll see you all again when it’s ******* turn to come to you.” Kevin & Ros, July 2014
“Our son has been at Grafton since he was one, he will only be leaving to go to school. I can’t thank Denise and all the staff at Grafton enough for everything they have done for him and us. He has developed into a well mannered, considerate, all be it cheeky little man. There have been times when either I have had to work late or my husband has been sent away with work last minute and they have been life savers looking after him longer than planned. Nothing is too much trouble and I have never once worried about how he is in their care. Peace of mind is priceless.” Ingrid July 2014
“May I thank you for the care that you have provided, the girls have thoroughly enjoyed their time at Grafton and I wish you continued success for the future.” Emily 4th June 2014
“******’s last day will be the last day of the school term the 24th
of July. I have to say i do feel a little emotional at the prospect of not
coming to Grafton anymore its the end of an era! I also want to thankyou for looking after both my of my girls for all these years they have thoroughly enjoyed it.” Leighanne xx 25th June 2014
“Dear Denise, ******* and ******* have thoroughly enjoyed their
time with you and all your staff at Grafton, you are an amazing Nursery which puts in so much effort. ******* is ready and excited to begin his school career and he has joined the Reception class as a super confident little boy. The teachers have already remarked that he has settled well and is interacting with all the children very well; this is certainly a credit to yourself and all the staff at Grafton who work so very hard. My best wishes to you and all your family and I wish you all the success you deserve as you continue with your fabulous childcare business.” Helen & Simon Roberts June 2014
“Hi Denise, I would like to take this opportunity to thank you for looking after ***** during the past two years – he has had a great time, and I know he will miss the friends he has made. Kind Regards Karen” June 2014.
“Dear Denise, he has really enjoyed attending Grafton and we have been pleased with his development. We hope that Baby ****** will also be coming to you once I’m back to work!, Thank you very much for the last two years.” Ros and Kevin May 2014
“Dear Den & Phil, I’ve so enjoyed being part of the Grafton family. Thank you both for your kindness, support and friendship, with love Angela xx” 20th March 2014
“To All the Under 2’s Staff, Thank you so much for making ****** Nurery experience a brilliant one! She has always been keen to go to nursery with thanks to the warmth & care that you all provide! ” Thank you from Emily & ******” October 2013
“To Denise & Everyone at Grafton, We just wanted to say a huge thank you for taking care of **** for the past couple of years, we know she has loved her time with you and made many friends. We have never faltered in our confidence with the care she has recieved and for that peace of mind we will always be grateful. Lots of love” Louisa & Lewis 28th August 2013
“Can I take this time to thank you for everything you have done for my boys specially ***** (Who has loved every moment at Grafton),You and your team are brilliant in everything that you do and when/if I do go back to work I will come to you first. Thank you for the last three and bit years.” Emma Van-sawka 8th August 2013
“To Everyone at Grafton, Thank you, everyone for all your help with *******, he has loved his years with you and will never forget the great start, you have given him. ” Gemma August 2013
“To all the nursery staff, Thank you for looking after ****** & ****** so well they always love going to nursery and have lots of fun, thank you. Have a lovely Summer and we will see you again in September!” Emily 26th July 2013
“To Denise & all the staff …., Just a small thankyou for everything you have done for us over the last four years. Thank you for moulding ***** from the tiny 5 month old he was, into the cheekiest, most imaginative, clever and friendly little boy I could ever have imagined. You guys are more than childminders, you are his teachers, his carers, his guides and above all, his friends, and a constant source of his happiness. I can only hope he grows to enjoy his time at school as much as his time at Grafton. With love and gratitude.” Allanah 25th July 2013
“Dear Everyone at Grafton, Thank you for looking after me so well. Have a fantastic Summer, see you again on 5th September, Love ***** **** 25th July 2013
“To Denise and all the staff at Grafton. Thank you for everything over the last three and a hald years for ***** & *****! We will miss you! Love from Anna” 25th July 2013
“To all the staff at Grafton, Thank you so much for caring for ***** over the last two years, he has enjoyed his time with you and been very happy.” Toni 24th July 2013
“To everyone at Grafton, Thank you so much for taking such lovely care of our precious girl! I can tell she has thoroughly enjoyed her time with you and I’m sure she has had the best introduction to daycare I could ask for! Thanks again and keep up the fantastic work!” Ellie and Dan 24th July 2013
“Dear all at Grafton Childcare. Thank you so much for taking care of ***** aka Spiderman, Ironman etc. He has loved being a part of Grafton Childcare and we have loved the care, attention, creativity and fun that he has enjoyed every day. Thank you again you are fantastic!” Torsten and Julia 23rd July 2013
“Thank you for looking after ***** so well these past couple pf years, he’s enjoyed every day! Thank you all with love.” Sue & Guy, 17th July 2013
“Thank you for the transition form and graduation photo – very cute! And finally…………… thank you so much for looking after our boys over the last 7 years – they have had so much fun! I’m sure we shall see you soon, have a lovely Summer. love Julia xx” July 2013
“I would like to take this opportunity to thank you and all the staff at Grafton for giving ******* the best introduction to a childcare setting I could’ve hoped for, I can see she thoroughly enjoys her time with you, and will miss you all!* Ellie, 25th June 2013
“Many thanks for all your wonderful input with **** he has loved every minute, best wishes. Lizzy, 12th June 2013
“To Denise & Everyone @ Grafton Childcare, A massive thank you for all your help and support whilst caring for ***** since she was five months old, until now when she is three and a half. ***** has loved attending Grafton and I know she will miss you all a lot. Enjoy the cakes, chocolates & flowers” Katie & James, 31st May 2013
“To Grafton Thank you for all your help and support. I have really enjoyed my time in your setting” Hannah May 2013
“To all at Grafton!, Thank you so very much for all that you have done for ***** since 6 months old, to now at 4 years!! With much love and appreciation! ” The Kanes, 3rd May 2013
“To Denise and everyone at Grafton, Thank you so much for looking after me and helping me grow up over the last few years, I will miss you all so much” 20th Feb 2013
“To Denise & Phil & all Many Thanks for letting *******, **** & **** have a fab sleepover & helping us out again love Frankie and Neil
“To all the fantastic staff at Grafton, Thank you from the bottom of our hearts for all of the fabulous work you have done with ****** over the years and indeed *****! Much love” Simon & Lyndsey 16th Nov 2012
“Just a little note to everyone at Grafton Childcare for being so helpful, flexible and accommodating. You truly are first class!” Imogen & James 10th October 2012
“I have to say that I have visited 5 other nurseries and Grafton is exceptional. You and your nursery is truly outstanding and there truly is nothing that I could say that you do not have! Your warm welcome, excellent set up and your outstanding knowledge is way above all of those in the area!” Kelly, 16th July 2012
“To Denise & All at Grafton, Thank you for looking after us and showing us lots of new things every day, we’ll see you soon. Lots of love ******* & ****. Frankie & Neil, 2nd September 2011
“Thank you to Denise & all the Gang at Grafton for the past 3 and a bit years. **** has loved spending time with you and will miss you all very much. We wish you lots of luck with all your expansion plans for the future” Jackie & Paul 31st August 2011
“Just a little note to say goodbye and thankyou from *****. She is very excited about starting school but also a little sad to be leaving you behind and will miss you all” Leighanne 25th August 2011
“To Denise & all at Grafton we just can’t thank you enough, thank you for all your hard work, lots of Love ******” Cheryl 18th August 2011
“Thank you for taking care off me! To all the staff at Grafton Childcare love from *****, Mummy and I are going to miss you, take care!” Debbie 12th August 2011
“*** has come on in leaps and bounds since arriving at Grafton. He is so sad to be leaving you all – testament to the care he received with you all. What can we day, but a heartfelt thank you and best wishes for the continued success of Grafton” Sarah & James 20th July 2011
“Well wha can I say! The end of an era for ***** I can’t belive she is starting school and that you have looked after her so wonderfully since she was 9 months old! A massive thank you to all of you for the care and attention you have always given ****, I know she has had a fantastic time and we are sad that she is leaving. Her confidence has grown so much and I know a lot of that is thanks to you. You all do a wonderful job and work so hard to make Grafton Childcare the special place it is. Keep up the good work and I will sign off now before I cry” Lizzy 20th July 2011
“We are sad to be leaving Grafton as we are very pleased with the care, encouragement and flexibility you have shown us. ****** has had a very good start to his development in all areas. We shall continue to recommend Grafton Childcare and should another little ********** arrive we would not hesitate in using yourselves again” James & Becky, 8th June 2011
Thank you so much for all the care, support, happiness and learning you have bought to not only ****, but ****** lives.” Laura, 9th May 2011
“We’d just like to say a huge thank you for looking after ***** these past four years! She’s loved every moment with you all and I know will miss you! Thank you all, your fab!” Sue & Guy 9th December 2010
“Thank you so much for all your help looking after ***** through the last couple of years” Tori, 12th December 2010
“Dear Denise and all the girls who have looked after *******, thank you for taking such good care of her over the last half-term. It has been reassuring to know that she has been in good hands for these few days” Sarah, 16th December 2010
“Dear Denise & Phil, thank you so much for all the help you have given us in the last few months, you are both amazing people, and we are very lucky to have you as our friends” Claire & Gordan, 16th November 2009
“******* has really enjoyed her time with you and both Simon and I are very proud of how well she has progressed into a confident and happy little girl. She will miss you all very much.” Helen & Simon, 13th August 2010
All of these references can be read in our Compliments and Complaints Folder at any time here at Grafton. Please ask when you come for a visit to look through it, as it contains over 23 years worth of lovely cards, compliments and references from previous parents who have used Grafton Childcare.
Reviewed and Updated August 2015
